Frequently Asked Question

FAQ Section
What is Saunarai? +

Saunarai specializes in high-quality sauna accessories designed to enhance your relaxation and wellness experience.

Where do you ship? +

We ship World-wide. Shipping across Australia and New Zealand is Free!

How long does shipping take? +

Shipping typically takes 3-7 business days within Australia. Remote locations may take longer.

Do you offer returns? +

Yes! We accept returns within 14 days of purchase if the item is unused and in original packaging. See our refund poilicy for details.

How can I contact Saunarai? +

You can email us at saunaraiaustralia@gmail.com or visit our Contact Us page